If I had an older qualification and still wanted to stay within the training and assessing arena, I would upgrade to the TAE. There is no where stated that it is needed, but I would see it as an opportunity for my professional development.
Trainers qualifications…the questions remain Read More »
The application of excellent customer service is just as important for an RTO as it is for the hardware down the road…..It begins with the first contact a customer has with your company. I recently did a survey on top tips for customer service. The responses were wonderful to see and I have decided to
Improve your RTO’s performance with excellent Customer Service Read More »
To develop an effective learning and assessment program based on a Training Package, it is first necessary to ‘unpack’ the Training Package. I have been developing learning and assessment strategies with clients recently and wanted to discuss some of the key areas. Unpacking the Training package provides trainers and assessors with detailed knowledge of the
Developing effective learning programs Read More »
I was listening on the radio earlier today about a business who hadn’t anticipated the drought and didn’t have the water resources to continue his business of growing vegetables. I contemplated how people miss the importance of identifying risk when planning their business and felt it was an issue that people who have an RTO
RTO set up – Business Planning tip Read More »
You may have realised by now that I am interested in the quality and professionalism of the vocational education and training (VET) community. That is why I write these blogs and undertake the work I do. Recently I found some research undertaken by Hugh Guthrie, NCVER in relation to the quality of trainers, assessors and RTO staff. It is interesting reading. A summary of his findings are…
TAA/ TAE Professional development in the VET workforce Read More »
When trying to get your employees to adhere to policies and procedures, you have hard power and soft power at your disposal. Hard power is negative motivation. This is when you intimidate employees into compliance. You issue warnings, reprimand them, and offer greater (or fewer) tangible rewards. Soft power is when you get them to follow a new process via the art of influence. Here are seven ways to do that.
Adherence to Policies and Procedures Read More »
I am very excited…It is nearly here….Learn how to become an RTO with my new step by step mini course…watch this space.
Become an RTO mini course Read More »
This is my shameless marketing blog….Do you have any friends who have fantastic training courses, and they are considering accrediting them or using the Nationally recognised training to deliver them. Well have they considered becoming an RTO? or working with a consultant to assist in the development of accrediting their courses? Check out this link
I was listening on the radio earlier today about a business who hadn’t anticipated the drought and didn’t have the water resources to continue his business of growing vegetables. I contemplated how people miss the importance of identifying risk when planning their business and felt it was an issue that people who have an RTO
RTO set up – Business Planning tip Read More »
Vocational competency is defined as broad industry knowledge and experience, usually combined with a relevant industry qualification. A person who has vocational competency will be familiar with the content of the vocation and will have relevant current experience in the industry. Vocational competency must be considered on an industry-by-industry basis and with reference to the
What is vocational competence? Read More »
