Looking back on so many of my posts where continuous improvement within your RTO is the focus, I feel confident that many of you now have a register where all your feedback is being logged and the recommended actions being noted. I do wonder, however, if anyone is actually reviewing the actions they say they […]
Review of your continuous improvement register Read More »
Continuous improvement is not just about changing for the sake of changing. It is about reviewing what you do from feedback, lessons, activities and your own internal audit. We do it all the time. We update our RTO tools, policies, procedures, templates when we get feedback. We change strategies to create efficiency and we continue
Are you continuously improving your RTO? Read More »
As most of Australia is now with ASQA I am having more and more concerned queries about the ASQA audits. In reality they are no different to the audits conducted by VRQA or TAC so really this information will assist anyone. The information is what I have experienced as well as the experience from my
Isn’t it lovely to receive compliments from a job well done. Today I wrote a simple email to a car yard as I wanted to show my appreciation of their service. This yard is exceptional in my opinion, it has people in it who treat you like a person (not just a number, or worse
Managing your RTO Customer service Read More »
Today we have a wesbite link to information the I believe is worth looking into when doing your initial research. The NCVER annual publication provides a summary of training activity in apprenticeships and traineeships in Australia, including information on states, occupations, training rates, individual completion rates, and duration of training. For more information refer to http://www.ncver.edu.au/publications/2507.html
NCVER statistics released for trainees and apprentices Read More »
Throughout June IBSA conducted a consultation process to scope a proposed certificate IV qualification that would equip VET practitioners with the skills and knowledge to address the foundation skills needs of learners. Targeted consultations were held in a number of locations and more than 50 written responses to the scoping discussion paper were received from
LLN report for VET practitioners Read More »
There has been discussion about the value of third party reports, amongst my network of RTOs. Finally I am convincing them about the value of having them in your assessment tools. Of course not all RTOs can obtain them, depending on the way the training and assessment is conducted, however where you can, I would
Third party reports for assessment Read More »
No man is an island, by the great poet John Donne, one which I remember so clearly from studying during school days. No Man Is An Island No man is an island, Entire of itself. Each is a piece of the continent, A part of the main….. Your RTO business is no different, it
Your RTO Business is not an island Read More »
Registered Training Organisations (RTO’s) are constantly having to be aware of changes and with ASQA moving into its second year it is bedding down some issues that have raised their head over the past 12 months. The regulatory changes taking place in today’s training and development environment are placing pressure on RTO’s in more ways
Records Management Systems for RTOs Read More »
The and SNR and AQTF state that all RTOs undertake to manage the transition from superseded Training Packages to revised Training Packages. It states that “The RTO must manage the transition from superseded Training Packages within 12 months of their publication on the National Register (www.training.gov.au) and also manage the transition from superseded accredited courses
Transition from superseded Training Packages Read More »
