We do it all the time. We update things when we get feedback, we change strategies to create effeciency and we continue to learn new ways. We are continually improving. Continuous improvement is fundamental in your RTO operations. it is the core to your business and is about understanding what are the lessons learnt; if they worked – why and could you do it better? Or why and how can it be improved?
In your inital AQTF audit you will need to demonstrate that you have in place plans for the constant monitoring of the RTO environment.
for more information on how to become an RTO go to http://www.becomeanrto.com