Quality RTO

Feedback – a form of continuous improvement

As with all quality requirements, feedback is a key to meeting compliance. It also is a key to improving your systems and meeting the requirements of your clients. As a business owner feedback is the cheapest, most powerful, yet, a management tool that is the most under used, and one that we have at our disposal.

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Increased emphasis on risk for RTOs

The new National regulator; will be emphasising a risk management approach and a suite of documents as the VET Quality Framework. These documents will enable ASQA with very strong legal powers. ASQA’s regulatory approach will emphasise monitoring and investigating risk, and will target those RTOs, courses and qualifications rated as higher risk. Non‐compliance may incur

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