Tip 2. Auditors want to see continuous improvement and planning for a successful business.

Any successful business begins with a good development plan and continues with ongoing planning and assessment. It is the process of strengthening your business that enables you to stand strong in the face of adversity. Having a plan is a great place to start, but even with the plan many people fail. Success does not happen because of what you plan, it happens when you work to the plan.

The planning includes your policies and procedures and strategies for training and assessment AND they need to be translated into the business. There is no point in have wonderful information if the business is not using them. Everybody in the organisation needs to work to the plans, policies and procedures.