Developing the foundations for your RTO business is an essential part of preparing for your initial registration audit.
When trying to get your employees to adhere to policies and procedures, you have hard power and soft power at your disposal. Hard power is negative motivation. This is when you intimidate employees into compliance. You issue warnings, reprimand them, and offer greater (or fewer) tangible rewards. Soft power is when you get them to follow a new process via the art of influence. Here are seven ways to do that.
Professional development is always on trainers and assessors minds (and the auditors). So how do we get it?